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Your Privacy Is Important To Goldman Sachs
In the course of serving you as an individual client or as someone
associated with a corporate or institutional client, Goldman Sachs may obtain
personal information about you. Obtaining this information is important to our
ability to deliver the highest level of service to you, but we also recognize
that you expect us to treat this information appropriately.
This Policy
describes the types of personal information we may collect about you, the
purposes for which we use the information, the circumstances in which we may
share the information, and the steps that we take to safeguard the information
to protect your privacy. As used throughout this Policy, the term "Goldman
Sachs" refers to The Goldman Sachs Group, Inc. and its affiliates worldwide.
The Sources of Information
The personal information we
collect about you comes primarily from the account applications or other forms
and materials you submit to Goldman Sachs during the course of your
relationship with us. We may also collect information about your transactions
and experiences with Goldman Sachs relating to the products and services
Goldman Sachs provides. In addition, depending on the products or services you
require, Goldman Sachs may obtain additional information about you, such as
your credit history, from consumer reporting agencies.
Finally, in the
provision of financial services to you and subject to strict compliance with
all applicable laws and regulations, information may be collected about you
indirectly from monitoring or other means (e.g., recording of telephone calls
and monitoring emails). In these circumstances, the information is not
accessed on a continuous or routine basis but it may be used for compliance or
security purposes.
The Information We Have About You
If you deal with Goldman
Sachs in your individual capacity (e.g., as a private client), or as a
settlor/trustee/beneficiary of a trust, or as an owner or principal of a
company or other investment vehicle established to invest on your behalf or on
behalf of your family, etc., the typical information we collect about you
would include:
- Your name, address and other contact details;
- Your age, occupation and marital status;
- Extensive financial information, including source of wealth, investment
experience and objectives, risk tolerance and, in certain jurisdictions,
representations required under applicable law or regulation concerning your
financial resources;
- A head and shoulders photograph from, as applicable, your passport,
national identity card or driver's license, as required by laws and
regulations addressing due diligence and related matters; and
- A personal identifier such as, depending on your country of residence,
your Social Security Number, National Insurance Number, Tax File Number,
etc.
If you are an employee/officer/director/principal, etc. of one of our
corporate or institutional clients, the typical information we collect about
you personally would include:
- Your name and contact details;
- Your role/position/title and area of responsibility; and
- Certain identifying information (e.g., passport photo, etc.) as required
by laws and regulations addressing money laundering and related matters.
Of course, you are not required to supply any of the personal information
that we may request. However, failure to do so may result in our being unable
to open or maintain your account or to provide services to you. While we make
every effort to ensure that all information we hold about you is accurate,
complete and up to date, you can help us considerably in this regard by
promptly notifying us if there are any changes to your personal information.
Our Use of Your Personal Information
We may use your
personal information to:
- Administer, operate, facilitate and manage your relationship and/or
account with Goldman Sachs. This may include sharing such information
internally as well as disclosing it to third parties, as described in the
following two sections, respectively;
- Contact you or, if applicable, your designated representative(s) by
post, telephone, electronic mail, facsimile, etc., in connection with your
relationship and/or account;
- Provide you with information (such as investment research),
recommendations or advice concerning products and services offered by
Goldman Sachs; and
- Facilitate our internal business operations, including assessing and
managing risk and fulfilling our legal and regulatory requirements.
If your relationship with Goldman Sachs ends, Goldman Sachs will continue
to treat your personal information, to the extent we retain it, as described
in this Policy.
Disclosures of Your Personal Information Within
Goldman Sachs
In order to provide efficient and reliable services,
and to improve product and service options available to you, more than one
entity within Goldman Sachs may be given, or given access to, your personal
information. For example, one Goldman Sachs entity might share your
information with another in order to facilitate settlement of your
transactions or the maintenance of your accounts or as part of its arranging
for the performance of specialised services such as U.S. and international
brokerage, asset management, and advisory and trust services. When so sharing
your personal information we adhere to applicable legal and industry standards
regarding the protection of personal information. Additional information on
how your personal information is protected while within Goldman Sachs is
provided below under Information Security: How We Protect Your
Privacy.
Disclosures of Your Personal Information to Third
Parties
Goldman Sachs does not disclose your personal information
to third parties, except as described in this Policy. Third party disclosures
may include sharing such information with non-affiliated companies that
perform support services for your account or facilitate your transactions with
Goldman Sachs, including those that provide professional, legal, or accounting
advice to Goldman Sachs. Non-affiliated companies that assist Goldman Sachs in
providing services to you are required to maintain the confidentiality of such
information to the extent they receive it, and to use your personal
information only in the course of providing such services and only for the
purposes that Goldman Sachs dictates.
We may also disclose your
personal information to fulfil your instructions, to protect our rights and
interests and those of our business partners, or pursuant to your express
consent. Finally, under limited circumstances, your personal information may
be disclosed to third parties as permitted by, or to comply with, applicable
laws and regulations, for instance, when responding to a subpoena or similar
legal process, to protect against fraud, and to otherwise cooperate with law
enforcement or regulatory authorities, or with organizations such as exchanges
and clearinghouses.
You should know that Goldman Sachs will not
sell your personal information.
Goldman, Sachs & Co. Bank,
Switzerland
The treatment and transfer of your personal
information in case you are a client of Goldman, Sachs & Co. Bank,
Switzerland, is ruled by Swiss laws such as Swiss Banking Secrecy Art. 47
Banking Law, the Swiss Data Protection law, the General Conditions, and any
further agreement between Goldman, Sachs & Co. Bank and you.
Information Security: How We Protect Your Privacy
Goldman Sachs is committed to implementing the highest standards of
information security to protect the privacy and confidentiality of your
personal information. We limit access to your personal information to
authorized Goldman Sachs employees or agents and, as described above in
Disclosures of Your Personal Information to Third Parties, our service
providers are held to stringent standards of privacy. We also maintain
physical, electronic, and procedural safeguards to protect the information
against loss, misuse, damage or modification and unauthorized access or
disclosure. Some of the other central features of our information security
program are:
- A dedicated group - the Information Security Department - that designs,
implements, and provides oversight to our information security
program;
- The use of specialized technology such as firewalls;
- Testing of the security and operability of products and services before
they are introduced to the Internet, as well as on-going scanning for
publicly-known vulnerabilities in the technology;
- Internal and external reviews of our Internet sites and
services;
- Monitoring of our systems infrastructure to detect weaknesses and
potential intrusions;
- Implementing controls to identify, authenticate and authorize access to
various systems or sites;
- Protecting non-public communications through encryption or other means;
and
- Providing Goldman Sachs personnel with relevant training and continually
updating our security practices in light of new risks and developments in
technology.
Privacy and The Internet
The following additional information
will be of interest to you if you access Goldman Sachs products or services
through one or more Goldman Sachs Web sites:
- Users of private Goldman Sachs Web sites are required to identify and
authenticate themselves prior to accessing our services. Generally,
identification and authentication take place through the use of your user
name and a password, or with an RSA SecurID* Card and a Personal
Identification Number ("PIN").
- The private Goldman Sachs Web sites are built upon a secure
infrastructure with multiple layers of protection, including measures
ranging from proper physical security of our machines to system intrusion
detection capabilities. Within such private sites, Goldman Sachs uses
industry standard encryption technologies to protect your information from
external compromise.
- Security is a cooperative effort between Goldman Sachs and the users of
the Goldman Sachs Web sites. Please remember that your password, RSA SecurID
Card and PIN are personal to you and should not be made available to any
other person. Also, you should discontinue their use and notify us if you
have any reason to suspect that someone else may be using them.
- "Cookies" are small text files consisting of information stored by your
Web browser. This information is used for administrative purposes and to
improve your experience with our Web sites. For example, this information
helps authenticate you (i.e., verify that you are who you say you are), an
essential component of site security. Cookies also make it easier for you to
navigate a Goldman Sachs Web site by, among other things, "remembering" your
identity so that you do not have to input your password multiple times as
you move between pages or services. You can set your Web browser to inform
you when cookies are set, or to prevent cookies from being set. However, if
you decline to use cookies, you may experience reduced functionality, and
declining to use authentication related cookies will prevent you from using
the Web site altogether.
- "Clickstream" or similar data (e.g., information regarding which of our
Web pages you access, the frequency of such access, and your product and
service preferences) may be collected and shared internally within Goldman
Sachs in order to assess the usage, value and performance of our online
products and services and, if you are a Goldman Sachs client, to suggest
products or service offerings that may be of interest to you.
Other Privacy Policies or Statements; Changes to Policy
This
Policy provides a general statement of the ways in which Goldman Sachs
protects your personal information. You may, however, in connection with
specific products or services offered by Goldman Sachs, be provided with
privacy policies or statements that supplement this Policy. This Policy may be
changed from time to time to reflect changes in our practices concerning the
collection and use of personal information. The revised Policy will be
effective immediately upon posting to our Web site. This version of the Policy
is effective April 1, 2004.
Additional Information: The European Economic Area; Switzerland; Hong Kong, Japan,
Australia and New Zealand
(This section applies only if your
information is processed by Goldman Sachs in a Member State of the European
Economic Area (EEA), Switzerland, Hong Kong, Japan, Australia or New
Zealand).
You are entitled to access any personal data about you
held by Goldman Sachs by sending a written request to the applicable
individual identified below. You may be required to supply a valid means of
identification as a security precaution to assist us in preventing the
unauthorized disclosure of your personal information. We will process your
request within the time provided by applicable law. You are also entitled to
have Goldman Sachs modify or delete any information that you believe is
incorrect or out of date.
Goldman Sachs may occasionally contact you by
post, telephone, electronic mail, facsimile, etc., with details of products
and services that we believe may be of interest to you. If you do not wish to
be contacted in this way, if you wish to exercise your rights of correction
and access, or if you require further information regarding our privacy
policies and practices in the above-referenced regions please contact:
| For Australia and New Zealand: |
Penny Brown, Privacy Officer Goldman Sachs JBWere GPO Box
2050 Melbourne 3001 e-mail: privacy@gsjbw.com
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| For Hong Kong: |
Farzana Aslam, Data Protection Officer Goldman Sachs (Asia)
L.L.C., 68/F, Cheung Kong Center 2 Queens Road, Central Hong
Kong
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| For the EEA: |
Jane Dunmall, Goldman Sachs International Peterborough
Court 133 Fleet Street, London EC4A 2BB
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| For Switzerland: |
Claudia Spiess, Goldman Sachs & Co. Bank Münsterhof 4
Postfach 8022, Zurich
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| For Japan: |
Hiroki Inaba, Vice President Goldman Sachs (Japan) Ltd Ark
Mori Building 12-32, Akasaka 1-chome Minato-ku, Tokyo
107-6005
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Additional Information: The United States
If you require
further information regarding our privacy policies and practices in the United
States please contact:
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J. Thomas Morina, Vice President Goldman, Sachs & Co. 1 New
York Plaza, 37th Floor New York, New York
10004 |
* RSA SecurID is a trademark owned by RSA Security Inc.
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